The Account Manager’s responsibility is to support the entire Babcock Davis sales channel efforts to meet sales goals within an assigned territory. Account managers will also backfill and support other team members when they are out of the office.

The duties of the Account Manager include inbound requests from customers, daily quoting, specification interpretation, technical support, and order management. They will also communicate with architects, engineers, contractors, independent representatives, distributors, and territory partners.

Essential Functions:

1. Learn and apply general product knowledge across all product lines.
2. Learn processes involving credit applications, price adjustments, change orders, quoting, order entry, return authorizations, submittals, and pricing.
3. Learn internal systems.
4. Manage daily operation issues in relation to all sales activities.
5. Quote Management: daily and project quotes, quote follow-up and other pricing issues related to products sold within territories.
6. Demonstrate strong verbal and written communication skills in dealing with customers and vendors of outsourced products.
7. Work with Sr. Account Manager and Leadership to strategize territory plans for pricing, delivery and all sales communication.
8. Follow-up with customers and reps to achieve sales plans as set forth.
9. Communicate with architects, engineers, contractors, independent representatives, distributors and Territory Partners.
10. Communicate cross-functionally across the organization.
11. Ability to understand, convey, and apply technical aspects of drawings and specifications of products to customers.
12. Assist with other duties and tasks not defined but required to create a successful HASSLE -FREE experience.

Job Qualifications:

1. Two to Four Years of Account Management Experience
2. Bachelor’s degree or equivalent experience
3. Ability to apply critical thinking skills to daily activities.
4. Strong verbal, oral, and written communication skills
5. Ability to work flexible hours based upon needs to effectively complete responsibilities.
6. Work with minimal supervision
7. Ability to prioritize multiple tasks and projects concurrently.
8. Proficient computer skills, especially Microsoft Office applications. CRM experience desirable.
9. Specific industry and/or product knowledge desired, but not required. 

Opportunity

• Be an essential part of high-energy, growing, customer first organization
• Flexible hybrid work schedule
• Uncapped commission
• Growth oriented company
• Great market/industry
• Excellent benefits 

Nystrom offers the following benefits and more!

• Profit sharing
• 16 days PTO + 9 paid holidays
• Medical/Dental/Eye Care insurance
• 401(k), Matching and Contribution Retirement plan
• Life & Disability insurance
• Employee assistance program
• Flexible spending account
• Parental leave
• Employee referral program
• Tuition reimbursement

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